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- *********************************************************************
- This file is called STARTUP
-
- READ THIS FILE IF HAVE PROBLEMS RUNNING PC-FILE
- *********************************************************************
- Listed below are the most common questions and difficulties users
- have when running PC-File.
-
- 1. When I start PC-File by typing PCF at the prompt, my screen goes
- blank and the program will not start. What is wrong?
-
- If you have a monochrome monitor, PC-File may not realize it and
- try to display color in a way that your monitor cannot understand.
- Before running PC-File, go to the prompt in your DOS subdirectory
- and type
-
- MODE BW80 <ENTER>
-
- This will bring you back to the prompt. Change directories
- and start PC-File by typing PCF.
-
- If this doesn't work, try
-
- MODE MONO <ENTER>
-
- instead. Once you know the correct MODE statement to use, you
- will need to issue it before starting PC-File every time. You can
- use a batch file to do the MODE statement and start PC-File.
-
- If you have a color monitor, try
-
- MODE CO80 <ENTER>
-
- You may also need to run PC-File in Character Mode. Start PC-File
- by typing
-
- PCF /CHARMODE
-
- See the section on Configuring your system in Chapter 11 to make
- this change permanent.
-
- Check to see if you are running any memory-resident programs
- (TSR's). Some of these may conflict with PC-File. Try removing
- all of them and add one at a time back in to find out what is
- causing the conflict. Note: PC-File will run faster with more
- memory so we suggest removing all TSR's if possible.
-
- 2. I don't see all the Buttons and Dialog boxes. Certain areas of the
- program do not give me a way to get out. The print on my screen is
- too small and/or boxes I have drawn do not line up correctly. What
- can I do to fix these problems?
-
- Try running in Character Mode. Especially with some EGA monitors,
- PC-File thinks it can be run in Graphics mode but the graphics
- adapter cannot handle all of our graphics so some buttons and boxes
- may be missing. To run in Character mode, start PC-File with
-
- PCF /CHARMODE
- You will not lose any functionality by running in Character mode
- and you may improve the speed of the program.
-
-
- 3. How do I convert my files from a previous version?
-
- If you were running PC-File:dB, PC-File 5 or PC-File 6, no
- conversion is necessary. We suggest you read the section in the
- file CHANGES about the compatibility with earlier versions.
-
- If you were running an earlier version, you will need to run
- FCONVERT. If you have any problem with FCONVERT, the program is
- documented in Chapter 12 of the manual. Again, read the section in
- CHANGES about converting from an earlier version.
-
- 4. I choose my printer under Printer Setup but the next time I started
- PC-File, the program did not send the correct printer codes.
-
- To make a Permanent change, you must go to Utilities,
- Configuration. Choose your printer and port and then choose File,
- save As and type in PCFILE.PRO. If it asks if you want to
- overwrite the file, say Yes.
-
- 5. I chose my printer off the list but I get odd characters or I
- don't get condensed type. What's wrong?
-
- Unfortunately not all printers by one manufacturer use the
- same printer codes. If you are getting unwanted characters
- or if you are not getting the type you requested, you need to
- find the printer codes in your Printer manual. You can enter
- these codes under Utilities, Configuration. Choose the
- printer that comes closest to yours, then go to the bottom of
- the list and choose User_codes. This will give you the
- option of entering the codes for your printer.
-
- Also, in Row Reports, we print the HEADING and TOTALs in Bold
- type. Some printers do not print condensed bold. If the body of
- your report prints in condensed but the HEADING and TOTAL sections
- are not condensed, you can MODIFY this report using the LANGUAGE
- EDITOR and remove every line that says
-
- .BOLD
-
- and remove all lines that say
-
- .NORMAL
-
- 6. My mouse works with other programs but not with PC-File.
- Why?
-
- Some programs load the mouse via hardware, such as Windows.
- PC-File requires that your mouse be loaded via software. To
- do this, you either need to add a driver to your CONFIG.SYS,
- run MOUSE.COM from a prompt or use your AUTOEXEC.BAT to load
- your mouse. Please refer to your mouse documentation for
- information.
-
- PC-File works with most mice. With some mice, you will need
- to run in Character Mode (see above) or you may need to get a
- more recent driver from your mouse manufacturer.
-
-